We are committed to safeguarding the privacy of our
website
visitors,
service users, individual customers and customer personnel.
This policy applies where we are acting as a data
controller with
respect to the personal data of such persons; in other words, where we determine the
purposes
and means of the processing of that personal data.
We use cookies on our website. Insofar as those cookies
are not
strictly necessary for the provision of our website and services, we will ask you to
consent
to
our use of cookies when you first visit our website.
In this policy, "we", "us" and "our" refer to
whizmenus.com. For
more
information about us, see Section 17.
You must retain the above credit. Use of this
document
without
the credit is an infringement of copyright. However, you can purchase from us an
equivalent
document that does not include the credit.
GDPR Compliance
We are committed to complying with the General Data
Protection
Regulation (GDPR). We process your personal data in accordance with GDPR principles
and
provide you with the necessary rights under the GDPR.
CCPA and CPRA Compliance
We are committed to complying with the California Consumer
Privacy
Act (CCPA) and the California Privacy Rights Act (CPRA). We provide you with the
necessary
rights under CCPA/CPRA, including the right to request deletion of your personal
data.
CalOPPA Compliance
We are committed to complying with the California Online
Privacy
Protection Act (CalOPPA). We provide a link to our privacy policy on the homepage of
our
website and disclose how we collect, use, and share your personal data.
The personal data that we collect
In this Section 6 we have set out the general categories
of
personal
data that we process and, in the case of personal data that we did not obtain
directly from
you,
information about the source and specific categories of that data.
We may process data enabling us to get in touch with you
("contact data"). The contact data may include your name, email address,
telephone
number, postal address and/or social media account identifiers. The source of the
contact
data
is you and/or your employer. If you log into our website using a social media
account, we
will
obtain elements of the contact data from the relevant social media account provider.
We may process your website user account data
("account
data"). The account data may include your account identifier, name, email
address,
business name, account creation and modification dates, website settings and
marketing
preferences. The primary source of the account data is you and/or your employer,
although
some
elements of the account data may be generated by our website. If you log into our
website
using
a social media account, we will obtain elements of the account data from the
relevant social
media account provider.
We may process information relating to transactions,
including
purchases of goods and/or services, that you enter into with us and/or through our
website
("transaction data"). The transaction data may include your name, your
contact
details, your payment card details (or other payment details) and the transaction
details.
The
source of the transaction data is you and/or our payment services provider.
We may process information contained in or relating to any
communication that you send to us or that we send to you ("communication
data").
The
communication data may include the communication content and metadata associated
with the
communication. Our website will generate the metadata associated with communications
made
using
the website contact forms.
We may process data about your use of our website and
services
("usage data"). The usage data may include your IP address, geographical
location,
browser type and version, operating system, referral source, length of visit, page
views and
website navigation paths, as well as information about the timing, frequency and
pattern of
your
service use. The source of the usage data is our analytics tracking system.
We collect the following categories of personal data:
Contact information, such as name, email address, and phone number.
Identification information, such as IP address and device information
Location information, such as location data and geolocation information
Online activity information, such as browsing history and search queries
Financial information, such as payment information and transaction history
Purposes of processing and legal bases
In this Section 7, we have set out the purposes for which
we may
process personal data and the legal bases of the processing.
Operations - We may process your personal
data
for
the purposes of operating our website, the processing and fulfilment of orders,
providing
our
services, supplying our goods, generating invoices, bills and other payment-related
documentation, and credit control. The legal basis for this processing is our
legitimate
interests, namely the proper administration of our website, services and business.
Relationships and communications - We may
process
contact data, account data, transaction data and/or communication data for the
purposes of
managing our relationships, communicating with you (excluding communicating for the
purposes
of
direct marketing) by email, SMS, post, fax and/or telephone, providing support
services and
complaint handling. The legal basis for this processing is our legitimate interests,
namely
communications with our website visitors, service users, individual customers and
customer
personnel, the maintenance of relationships, and the proper administration of our
website,
services and business.
Direct marketing - We may process contact
data,
account data and/or transaction data for the purposes of creating, targeting and
sending
direct
marketing communications by email, SMS, post and/or fax and making contact by
telephone for
marketing-related purposes. The legal basis for this processing is our legitimate
interests,
namely promoting our business and communicating marketing messages and offers to our
website
visitors and service users.
Research and analysis - We may process
usage data
and/or transaction data for the purposes of researching and analysing the use of our
website
and
services, as well as researching and analysing other interactions with our business.
The
legal
basis for this processing is our legitimate interests, namely monitoring,
supporting,
improving
and securing our website, services and business generally.
We process personal data for the following purposes:
To provide our services and products to you
To communicate with you and respond to your inquiries
To improve and personalize your experience on our website and services
To analyze and improve our services and products
To comply with applicable laws and regulations
Record keeping - We may process your
personal
data
for the purposes of creating and maintaining our databases, back-up copies of our
databases
and
our business records generally. The legal basis for this processing is our
legitimate
interests,
namely ensuring that we have access to all the information we need to properly and
efficiently
run our business in accordance with this policy.
We process the following categories of personal data:
Contact information, such as name, email address, and phone number
Location information, such as location data and geolocation information
Online activity information, such as browsing history and search queries
Financial information, such as payment information and transaction history
Identification information, such as IP address and device information
Security - We may process your personal
data for
the
purposes of security and the prevention of fraud and other criminal activity. The
legal
basis of
this processing is our legitimate interests, namely the protection of our website,
services
and
business, and the protection of others.
Legal claims - We may process your
personal data
where necessary for the establishment, exercise or defence of legal claims, whether
in court
proceedings or in an administrative or out-of-court procedure. The legal basis for
this
processing is our legitimate interests, namely the protection and assertion of our
legal
rights,
your legal rights and the legal rights of others.
Legal compliance and vital interests - We
may
also
process your personal data where such processing is necessary for compliance with a
legal
obligation to which we are subject or in order to protect your vital interests or
the vital
interests of another natural person.
We process personal data based on the following legal
bases:
We obtain explicit consent from you before processing your personal data for
certain
purposes, such as sending marketing communications.
We process personal data to fulfill our contractual obligations to you, such
as
providing our services and products.
We process personal data to pursue our legitimate interests, such as
improving our
services and products.
We process personal data to comply with applicable laws and regulations.
Providing your personal data to others
We may disclose your personal data to our insurers and/or
professional
advisers insofar as reasonably necessary for the purposes of obtaining or
maintaining
insurance
coverage, managing risks, obtaining professional advice.
Financial transactions relating to our website and
services are
handled by our payment services providers, confidentially. We will share transaction
data
with
our payment services providers only to the extent necessary for the purposes of
processing
your
payments, refunding such payments and dealing with complaints and queries relating
to such
payments and refunds. You can find information about the payment services providers'
privacy
policies and practices at Refund Policy.
In addition to the specific disclosures of personal data
set out
in
this Section 5, we may disclose your personal data where such disclosure is
necessary for
compliance with a legal obligation to which we are subject, or in order to protect
your
vital
interests or the vital interests of another natural person. We may also disclose
your
personal
data where such disclosure is necessary for the establishment, exercise, or defence
of legal
claims, whether in court proceedings or in an administrative or out-of-court
procedure.
We share personal data with third parties for the
following
purposes:
To provide our services and products to you
To fulfill our contractual obligations to you
To comply with applicable laws and regulations
To improve our services and products
International transfers of your personal data
In this Section 9, we provide information about the
circumstances
in
which your personal data may be transferred to a third country under UK and/or EU
data
protection law.
We may transfer your personal data from the European
Economic Area
(EEA) to the UK and process that personal data in the UK for the purposes set out in
this
policy, and may permit our suppliers and subcontractors to do so, during any period
with
respect
to which the UK is not treated as a third country under EU data protection law or
benefits
from
an adequacy decision under EU data protection law; and we may transfer your personal
data
from
the UK to the EEA and process that personal data in the EEA for the purposes set out
in this
policy, and may permit our suppliers and subcontractors to do so, during any period
with
respect
to which EEA states are not treated as third countries under UK data protection law
or
benefit
from adequacy regulations under UK data protection law.
You acknowledge that personal data that you submit for
publication
through our website or services may be available, via the internet, around the
world. We
cannot
prevent the use (or misuse) of such personal data by others.
Retaining and deleting personal data
This Section 10 sets out our data retention policies and
procedures,
which are designed to help ensure that we comply with our legal obligations in
relation to
the
retention and deletion of personal data.
Personal data that we process for any purpose or purposes
shall
not be
kept for longer than is necessary for that purpose or those purposes.
We will retain your personal data as follows:
contact data will be retained for a minimum period of 6 months following the
date of
the
most recent contact between you and us, and for a maximum period of 6 months
following
that date;
account data will be retained for a minimum period of 6 months following the
date of
closure of the relevant account, and for a maximum period of 6 months
following that
date;
transaction data will be retained for a minimum period of 6 months following
the
date of
the transaction, and for a maximum period of 6 months following that date;
communication data will be retained for a minimum period of 6 months
following the
date
of the communication in question, and for a maximum period of 6 months
following
that
date; and
usage data will be retained for 6 months following the date of collection.
Notwithstanding the other provisions of this Section 7, we
may
retain
your personal data where such retention is necessary for compliance with a legal
obligation
to
which we are subject, or in order to protect your vital interests or the vital
interests of
another natural person.
Your rights
In this Section 11, we have listed the rights that you
have under
data
protection law.
Your principal rights under data protection law are:
the right to access - you can ask for copies of your
personal data;
the right to rectification - you can ask us to rectify
inaccurate
personal data and to complete incomplete personal data;
the right to erasure - you can ask us to erase your
personal data;
the right to restrict processing - you can ask us to
restrict the
processing of your personal data;
the right to object to processing - you can object to the
processing of
your personal data;
the right to data portability - you can ask that we
transfer your
personal data to another organisation or to you;
the right to complain to a supervisory authority - you can
complain
about our processing of your personal data; and
the right to withdraw consent - to the extent that the
legal basis
of
our processing of your personal data is consent, you can withdraw that
consent.
the right to request deletion of personal data - you can
ask for
deletion of personal data
You may exercise any of your rights in relation to your
personal
data
by written notice to us, using the contact details set out below.
About cookies
A cookie is a file containing an identifier (a string of
letters
and
numbers) that is sent by a web server to a web browser and is stored by the browser.
The
identifier is then sent back to the server each time the browser requests a page
from the
server.
Cookies may be either "persistent" cookies or "session"
cookies: a
persistent cookie will be stored by a web browser and will remain valid until its
set expiry
date, unless deleted by the user before the expiry date; a session cookie, on the
other
hand,
will expire at the end of the user session, when the web browser is closed.
Cookies may not contain any information that personally
identifies
a
user, but personal data that we store about you may be linked to the information
stored in
and
obtained from cookies.
Cookies that we use
We use cookies for the following purposes:
authentication and status - we use cookies to identify you
when you
visit our website and as you navigate our website, and to help us determine
if you
are
logged into our website;
shopping cart - we use cookies to maintain the state of
your
shopping
cart as you navigate our website;
personalisation - we use cookies to store information about
your
preferences and to personalise our website for you;
security - we use cookies as an element of the security
measures
used
to protect user accounts, including preventing fraudulent use of login
credentials,
and
to protect our website and services generally;
advertising - we use cookies to help us to display
advertisements
that
will be relevant to you;
analysis - we use cookies to help us to analyse the use and
performance
of our website and services; and
cookie consent - we use cookies to store your preferences
in
relation
to the use of cookies more generally.
Cookies used by our service providers
Our service providers use cookies and those cookies may be
stored
on
your computer when you visit our website.
We use Google Analytics, which gathers information about
the use
of
our website and uses cookies for this purpose. We use the information gathered by
Google
Analytics to create reports about the use of our website. You can find out more
about
Google's
use of information by visiting https://policies.google.com/technologies/partner-sites
and you can review Google's privacy policy at https://policies.google.com/privacy.
The
cookies used by Google Analytics are named _ga and _ga+container-id.
Managing cookies
Most browsers allow you to refuse to accept cookies and to
delete
cookies. The methods for doing so vary from browser to browser and from version to
version.
You
can obtain up-to-date information about managing cookies via these links: